FOOD THAT FEELS LIKE HOME
Award-winning care, one plate at a time
Matt Goodman joined Royal Alfred in 2014 as a chef and is now our catering manager – following in the footsteps of his grandmother Nora, who once worked here as a carer.
Under Matt’s leadership, the team was proud to win Care Home Catering Team of the Year at the 2022 Care Home Catering Awards. The award recognised their commitment to building strong relationships with residents, supporting the wider nursing team, and serving meals that meet a broad range of dietary needs with creativity and care.
Producing over 70,000 meals a year, the catering team blends seasonal produce, nutritional expertise, and warm-hearted service to make sure every mealtime matters.
Matt says their success comes down to strong teamwork, organisation, and the thoughtful use of technology – which helps with allergy tracking and meal personalisation. Residents are invited to take part in quarterly menu reviews and tasting sessions, helping to shape seasonal menus that feel familiar yet fresh.
For residents living with dementia, personalisation becomes even more important. The team works closely with carers, nurses and families to make mealtimes enjoyable, nourishing, and as stress-free as possible.
Belvedere House catering promise
We’re committed to delivering the very best in nutrition, hydration, and dining for every resident.
At Belvedere House, food is more than fuel – it’s a source of comfort, joy, and community. We take pride in offering fresh, seasonal meals that reflect personal tastes and dietary needs, all served with warmth and care.
Our promise to you:
- Matt will meet with you within 48 hours of arriving to understand your needs, preferences, and any dislikes
- There will always be alternative options if you have special dietary requirements
- We use a seasonal four-week menu, updated quarterly to keep things fresh
- A cooked breakfast will always be available to start your day right
- Snacks and drinks are available 24/7 – because hunger doesn’t stick to a schedule
- Dining rooms are sociable and welcoming, but meals can also be enjoyed in your room
- Classic favourites like roast dinners and fish and chips always have a place on the menu
- Birthdays are celebrated with homemade cake, if you’d like us to
- Every month, we host at least one themed dining event – from BBQs and Saints’ Days to international cuisines and nautical nods to our seafaring roots
“For me, catering isn’t just about food—it’s about creating moments of comfort and joy. I’m passionate about delivering the very best service because our residents deserve meals that are not only nutritious, but made with care, attention, and heart.”
Matt Goodman, Catering Manager
Sample Spring Menu
On Demand Drinks & Snacks
Twilight Snacks
Meet the Team
🩺 Meet Damian – Deputy Clinical Manager
High-quality care relies on strong clinical leadership and attention to detail.
As Deputy Clinical Manager, Damian supports the clinical oversight of the home, ensuring care is safe, effective and tailored to each resident’s needs.
Go to Damian for:
• Clinical care and quality assurance
• Care planning and risk management
• Staff clinical support and guidance
• Clinical questions or concerns
Damian works closely with the care team and residents to maintain high standards and promote best practice across the home.
Together, we’re here to support our residents every step of the way.
#MeetTheTeam #ClinicalLeadership #DeputyManager #QualityCare #ResidentWellbeing
Jan 30
🏠 Meet Alice – Registered Home Manager
A strong home starts with clear leadership and a genuine commitment to residents’ wellbeing.
As Registered Home Manager, Alice has overall responsibility for how the home is run day to day, ensuring residents receive safe, compassionate and person-centred care.
Go to Alice for:
• Overall management of the home
• Care standards and service delivery
• Safeguarding and governance
• Compliments, concerns or escalation
Alice works closely with residents, relatives and staff to ensure the home is well-led, welcoming and continuously improving.
Together, we’re here to support our residents every step of the way.
#MeetTheTeam #RegisteredManager #Leadership #CareQuality #ResidentFocused
Jan 29
🌟 What’s On at Belvedere House – February 🌟
There’s lots to look forward to this February at Belvedere House!
Please take a moment to have a look at the posters displayed around the building, which highlight all the activities, events and goings-on planned for the month ahead.
Whether you fancy something social, creative, or just a chance to enjoy good company, we hope there’s something for everyone. 😊
If you have any questions or would like to know more about any of the activities, please speak to a member of the team – we’re always happy to help.
We look forward to sharing another lovely month with you all 💙
#BelvedereHouse #WhatsOn #FebruaryEvents #CommunityLife #ResidentActivities #TogetherAtBelvedere
Jan 28
A gorgeous afternoon at Belvedere House 🌸
Some of our ladies got stuck into a flower arranging session, choosing their blooms, chatting away and creating some really beautiful displays.
Lots of smiles, laughter and creativity on show and the rooms are looking brighter already 💐
#BelvedereHouse #FlowerArranging #ResidentActivities #CreativeMoments #MakingMemories #CareHomeLife #SmilesAllRound
Jan 26
✨ Groovy vibes all round! ✨
We stepped back in time for our 1970’s themed day, and it was a real hit with residents and staff alike 🕺💃
The day was packed with fun, including a 70’s quiz and a brilliant recreation of the classic TV game show Play Your Cards Right, originally hosted by the legendary Bruce Forsyth. Our version brought plenty of laughs, friendly competition and nostalgia, with everyone keen to guess whether the next card would be higher… or lower! 🃏
To top it all off, residents enjoyed a delicious 70’s-inspired menu, featuring much-loved classics that sparked lots of memories and lively conversation around the tables 🍽️
A huge thank you to the team for making the day so special – and to our residents for embracing the theme and joining in with such enthusiasm. Nice to see you… to see you nice! ✨
#1970sThemeDay #70sVibes #PlayYourCardsRight #BruceForsyth #CareHomeLife #ResidentActivities #MakingMemories #FunAndFriendship #ThrowbackDay #TeamEffort
Jan 25
🖍️ Moments that matter 🖍️
This lovely photo captures Lydia, one of our nurses, spending quiet, quality time with a resident while they enjoyed some colouring together.
It’s these unhurried moments of companionship that sit at the heart of what we do, taking the time to talk, listen and simply be present. Activities like colouring can be calming, support focus and creativity, and most importantly, create opportunities for meaningful connection.
A small moment, but one that speaks volumes about the care and kindness shown every day 💙
#CompassionateCare #MomentsThatMatter #ResidentWellbeing #TeamWestonAcres
Jan 23
🎨 Creativity, colour and connection at Belvedere House 🎨
Our residents recently enjoyed a relaxing and creative bottle sand art session with one of our Health and Wellbeing Specialists, Daisy.
Activities like this aren’t just about creating something beautiful (although the results were fantastic!) — they also support wellbeing by encouraging mindfulness, fine motor skills and social connection. It was lovely to see residents chatting, laughing and expressing their creativity in such a calm and supportive setting.
A big thank you to Daisy for leading such an engaging session, and well done to our residents for their wonderful creations 💛
#HealthAndWellbeing #ResidentActivities #CreativeWellbeing #BelvedereHouse #LaterLifeLiving
Jan 22
It was a pleasure to welcome the trustees of Age Concern Banstead to our training room last week for their strategic planning day.
We’re always happy to support local organisations doing such important work in our community, and it’s great to see the space being used for collaboration, reflection, and forward planning.
Thank you for choosing to spend the day with us – we hope the discussions were productive and inspiring.
#Community #LocalCharity #StrategicPlanning #WorkingTogether #Banstead #SupportingOurCommunity #Trustees #Collaboration #ageconcern
Jan 21
