FOOD THAT FEELS LIKE HOME
Award-winning care, one plate at a time
Matt Goodman joined Royal Alfred in 2014 as a chef and is now our catering manager – following in the footsteps of his grandmother Nora, who once worked here as a carer.
Under Matt’s leadership, the team was proud to win Care Home Catering Team of the Year at the 2022 Care Home Catering Awards. The award recognised their commitment to building strong relationships with residents, supporting the wider nursing team, and serving meals that meet a broad range of dietary needs with creativity and care.
Producing over 70,000 meals a year, the catering team blends seasonal produce, nutritional expertise, and warm-hearted service to make sure every mealtime matters.
Matt says their success comes down to strong teamwork, organisation, and the thoughtful use of technology – which helps with allergy tracking and meal personalisation. Residents are invited to take part in quarterly menu reviews and tasting sessions, helping to shape seasonal menus that feel familiar yet fresh.
For residents living with dementia, personalisation becomes even more important. The team works closely with carers, nurses and families to make mealtimes enjoyable, nourishing, and as stress-free as possible.
Belvedere House catering promise
We’re committed to delivering the very best in nutrition, hydration, and dining for every resident.
At Belvedere House, food is more than fuel – it’s a source of comfort, joy, and community. We take pride in offering fresh, seasonal meals that reflect personal tastes and dietary needs, all served with warmth and care.
Our promise to you:
- Matt will meet with you within 48 hours of arriving to understand your needs, preferences, and any dislikes
- There will always be alternative options if you have special dietary requirements
- We use a seasonal four-week menu, updated quarterly to keep things fresh
- A cooked breakfast will always be available to start your day right
- Snacks and drinks are available 24/7 – because hunger doesn’t stick to a schedule
- Dining rooms are sociable and welcoming, but meals can also be enjoyed in your room
- Classic favourites like roast dinners and fish and chips always have a place on the menu
- Birthdays are celebrated with homemade cake, if you’d like us to
- Every month, we host at least one themed dining event – from BBQs and Saints’ Days to international cuisines and nautical nods to our seafaring roots
“For me, catering isn’t just about food—it’s about creating moments of comfort and joy. I’m passionate about delivering the very best service because our residents deserve meals that are not only nutritious, but made with care, attention, and heart.”
Matt Goodman, Catering Manager
Sample Spring Menu
On Demand Drinks & Snacks
Twilight Snacks
🖍️ Moments that matter 🖍️
This lovely photo captures Lydia, one of our nurses, spending quiet, quality time with a resident while they enjoyed some colouring together.
It’s these unhurried moments of companionship that sit at the heart of what we do, taking the time to talk, listen and simply be present. Activities like colouring can be calming, support focus and creativity, and most importantly, create opportunities for meaningful connection.
A small moment, but one that speaks volumes about the care and kindness shown every day 💙
#CompassionateCare #MomentsThatMatter #ResidentWellbeing #TeamWestonAcres
Jan 23
🎨 Creativity, colour and connection at Belvedere House 🎨
Our residents recently enjoyed a relaxing and creative bottle sand art session with one of our Health and Wellbeing Specialists, Daisy.
Activities like this aren’t just about creating something beautiful (although the results were fantastic!) — they also support wellbeing by encouraging mindfulness, fine motor skills and social connection. It was lovely to see residents chatting, laughing and expressing their creativity in such a calm and supportive setting.
A big thank you to Daisy for leading such an engaging session, and well done to our residents for their wonderful creations 💛
#HealthAndWellbeing #ResidentActivities #CreativeWellbeing #BelvedereHouse #LaterLifeLiving
Jan 22
It was a pleasure to welcome the trustees of Age Concern Banstead to our training room last week for their strategic planning day.
We’re always happy to support local organisations doing such important work in our community, and it’s great to see the space being used for collaboration, reflection, and forward planning.
Thank you for choosing to spend the day with us – we hope the discussions were productive and inspiring.
#Community #LocalCharity #StrategicPlanning #WorkingTogether #Banstead #SupportingOurCommunity #Trustees #Collaboration #ageconcern
Jan 21
Today we’re sharing something very special from around Belvedere House ⚓
This beautiful sextant is more than just a naval instrument on display. It was purchased using money left to us in a legacy by a former resident who crossed the bar in 2014 and who is still remembered very fondly by everyone here. Their generosity continues to guide us, quite literally, all these years later.
Throughout Belvedere House, you’ll find naval artefacts like this one. Sextants, paintings, photographs, memorabilia, and keepsakes from a life at sea. They are not decorations chosen at random. They are reminders of service, adventure, loss, friendship, and pride. For our seafaring residents, these objects spark memories of long voyages, shared watches, unfamiliar ports, and a deep connection to the sea that never truly leaves you.
These artefacts help tell their stories. They prompt conversations, laughter, reflection, and sometimes quiet moments of remembrance. They anchor Belvedere House in its naval heritage and ensure that the lives and experiences of those who served are recognised and respected every single day.
We are incredibly grateful for the legacy that allowed this sextant to take pride of place. A lasting tribute to a resident who remains very much part of our community’s story.
#BelvedereHouse #NavalHeritage #SeafaringLives #LifeAtSea #MaritimeHistory #VeteransCommunity #Legacy #AnchoredInHistory #merchantnavy #royalnavy
Jan 20
Sometimes it’s the simplest activities that bring the biggest smiles 🎈
Last week our residents enjoyed a lively game of keeping the balloon up. There was lots of laughter gentle competition and teamwork all round. Activities like this might look light hearted but they play a really important role in daily life.
They help with mobility coordination and balance encourage social connection and most importantly lift everyone’s mood. Shared moments like these build confidence spark conversation and remind us all that fun does not have an age limit.
It is about movement connection and joy and judging by the smiles this one was a hit 💙
#ResidentLife #MeaningfulActivities #Wellbeing #ActiveAgeing #JoyInEveryday #CareHomeLife #MomentsThatMatter 🎈
Jan 19
🐾 A Very Pawsome Visit at Belvedere House 🐾
We were delighted to welcome a very special visitor to Belvedere House this week; Bailey the therapy dog, along with his human dad, Brian 🐶❤️
Bailey is always a huge hit with our residents, who absolutely love seeing him. From gentle cuddles and wagging tails to plenty of smiles and laughter, his visits bring so much joy and comfort to everyone he meets.
A huge thank you to Brian for giving his time and to Bailey for spreading happiness wherever he goes. We can’t wait for your next visit! 🐾✨
#TherapyDog #BelvedereHouse #MomentsThatMatter #Wellbeing #Community
Jan 18
It was great to see Alice, our Registered Home Manager, leading one of our regular residents’ meetings recently.
These meetings are an important part of life here, giving residents the opportunity to share their views, ask questions, and help shape the way we do things. Open conversation, listening, and acting on feedback are central to our approach, and Alice ensures every voice in the room is heard and valued.
Thank you to everyone who attended and contributed so thoughtfully 💬
#ResidentsFirst #ListeningToResidents #ResidentEngagement #OpenCommunication #StrongLeadership #CareHomeLife #QualityCare #TeamWork
Jan 17
Do you remember when we showed you these being made? 🍽️
Earlier this week we shared a video of Kevin giving Sam chef training while they prepared these homemade Thai cod fish cakes — and here’s the finished article, enjoyed by our residents.
A lot of thought goes into our menu planning. Meals are planned well in advance, taking into account residents’ preferences, nutritional balance, dietary needs and variety, as well as giving our kitchen team the time and space to develop new skills and recipes.
By planning ahead and investing in our staff, we’re able to serve fresh, home-cooked meals that residents can look forward to, every single day.
#MenuPlanning #FreshlyPrepared #InvestingInPeople #StaffDevelopment #ResidentFocused #QualityCare #HomemadeWithCare #ProudTeam
Jan 15
