Helpful facts at a glance

Key information

Choosing a care home is one of the most important decisions you’ll ever make. Whether you’re planning ahead or responding to a sudden need, we understand how vital it is to have clear, accessible information at your fingertips.

While nothing beats visiting in person, we’ve gathered key documents and details here to help you feel informed, prepared, and confident about your next steps.

 

Application information

Below you’ll find example documents from our Application Pack. Once you begin your care home enquiry, we’ll send you editable digital versions or printed copies – whichever you prefer. These examples are simply here to give you a sense of the information we’ll need, so you can feel prepared and supported every step of the way.

Information Pack Cover Letter

Statement of Purpose Resident Information Feb 2025

Fees 2026

Example Application Form Belvedere House

Example GP Permission Form Belvedere House

Example Medical Form

Admissions Agreement Jan 2024 Princess Royal Standard & Courtyard 1685

SCA Certificate 2025_26

Resident information

This section includes useful documents for both current and prospective residents, covering day-to-day life at Belvedere House and important policies. We’ve made these available here so you can easily access key information whenever you need it.

Safeguarding Policy

Complaints Management Policy

Respiratory Illness Policy

Catering Promise

Sample Spring Menu

On Demand Drinks and Snacks

Twilight Snacks

Life aboard the Royal Alfred

Anchored in community and full of heart. Follow us on Facebook or Instagram for a window into life on the Weston Acres estate.

Meet the Team
🩺 Meet Damian – Deputy Clinical Manager

High-quality care relies on strong clinical leadership and attention to detail.
As Deputy Clinical Manager, Damian supports the clinical oversight of the home, ensuring care is safe, effective and tailored to each resident’s needs.

Go to Damian for:
• Clinical care and quality assurance
• Care planning and risk management
• Staff clinical support and guidance
• Clinical questions or concerns

Damian works closely with the care team and residents to maintain high standards and promote best practice across the home.

Together, we’re here to support our residents every step of the way.

#MeetTheTeam #ClinicalLeadership #DeputyManager #QualityCare #ResidentWellbeing
🏠 Meet Alice – Registered Home Manager

A strong home starts with clear leadership and a genuine commitment to residents’ wellbeing.
As Registered Home Manager, Alice has overall responsibility for how the home is run day to day, ensuring residents receive safe, compassionate and person-centred care.

Go to Alice for:
• Overall management of the home
• Care standards and service delivery
• Safeguarding and governance
• Compliments, concerns or escalation

Alice works closely with residents, relatives and staff to ensure the home is well-led, welcoming and continuously improving.

Together, we’re here to support our residents every step of the way.

#MeetTheTeam #RegisteredManager #Leadership #CareQuality #ResidentFocused
It was a pleasure to welcome the trustees of Age Concern Banstead to our training room last week for their strategic planning day.

We’re always happy to support local organisations doing such important work in our community, and it’s great to see the space being used for collaboration, reflection, and forward planning.

Thank you for choosing to spend the day with us – we hope the discussions were productive and inspiring.

#Community #LocalCharity #StrategicPlanning #WorkingTogether #Banstead #SupportingOurCommunity #Trustees #Collaboration #ageconcern